Information Collection & Treatment
Information collected on www.sanfrancisco.travel is used to determine important statistical data for the San Francisco Travel Association, its partners and members to determine the effectiveness of the content, programs and advertisements offered through our website. The San Francisco Travel Association, its partners and affiliates may collect personal contact and demographic information that the consumer willingly provides such as name, address, email, zip code, gender and income with the intention of using this information for purposes of statistical reporting and targeted promotional campaigns. Demographic information may be used to “personalize” the user's experience on sfvisitor.org and to provide targeted advertising. Contact information may be used to send promotional materials from the San Francisco Travel Association and/or its partners and affiliates. Users have the option of discontinuing the remittance of these by contacting us (please see “Opt-in/Opt-out”).
Registration areas on our site require may users to provide contact information such as an email address and demographic information such as zip code, age or income level. The San Francisco Travel Association and/or its partners and members may use the information provided to send users relevant promotional materials.
Contact and demographic information provided with a consumer's order via our online store is subject to usage outlined in "Information Collection". All financial information provided by the consumer is completely private and unshared, and employed for the sole purpose of billing the consumer for products purchased from the store.
Online Survey Information
To participate in online surveys, the user may be required to supply contact and/or demographic information. The San Francisco Travel Association utilizes the information provided by the user to send that user any compensation promised in exchange for completing the survey and/or for purposes outlined in "Information Collection."
Participation in onlyinsanfrancisco.com featured/sponsored contests and sweepstakes also requires the disclosure of contact and demographic information. This information is required to contact users as necessary. It may also be used to send you promotional information. However, users may opt out of or opt in to our mailings at any time. (See Opt Out/Opt In, below.)
A user may choose remove themselves from our mailing list by following the instructions stated on our promotional communications, by completing our online Feedback Form or by sending a request to our Customer Support (also see “Contact Us”).
We have appropriate security measures in place to protect against the loss, misuse or alteration of information that we have collected from you on our site so you can feel comfortable and secure when placing an order for merchandise through our web store. Either a solid key icon or a locked padlock icon shows at the lower portion of your browser window when you enter pages on our site secured through Secure Sockets Layer (SSL). We use industry-standard encryption technologies when transferring and receiving orders in our store.
We welcome your feedback. For any questions, complaints or if you would like to express a concern, remove yourself from our mailing lists, or change your contact information, please complete the form on the Visitor Feedback page on our website. You may also contact us by mail at the following address:
San Francisco Travel Association
Attention: Marketing Dept. - Website Customer Support
201 Third Street, Suite 900
San Francisco, CA 94103
For route information, schedules and other transit information, visit www.511.org.